Meet our Award-Winning Team
At Falcone Crawl Space & Structural Repair, a job done right the first time and customer satisfaction are our top priorities. That’s why every member of the Falcone team completes an eight hour training class before their first day on the job site. We pride ourselves on a culture of excellence and our focus is on safety, customer service, and Falcone company values.
Each new team member also receives training towards three mandatory certifications. Through hands-on training, additional classroom training and a quota of approved installations, they earn designations as Falcone Certified™ Pier Installer, Falcone Certified™ Vapor Barrier Installer and Falcone Certified™ Floor Insulation Installer. Additional certifications were created for team members who focus on drainage and waterproofing: Falcone Certified™ Interior Drain & Sump Pump Installer and Falcone Certified™ Exterior Drain Installer.
For members of the Falcone team, knowing just the steps to do the installation is not enough. We don’t just teach how to do the work, we teach why. Knowledge gives our team members the foundation they need to provide the consistent and quality service our customers expect.
We invite you to get to know the Falcone crew leaders, team members and support staff that make our company great.
On our YouTube channel you’ll find introductory videos about each Falcone crew leader and many other team members.
Here are some of our unscripted videos introducing the Falcone team:
An Ohio native, Dustin is a crew leader and a crawl space specialist who enjoys getting dirty and installing interior and exterior drains. When he’s not in the hole he can be found hiking and camping.
Meet Hayden, a native of Mt. Holly, North Carolina and crew leader and crawl space ventilation expert. When he’s not at work you’ll find Hayden playing with his daughter or on stage with his guitar.
Meet Mike A.
This Massachusetts native and crew leader, Mike enjoys crawl space repair and isn’t afraid of snakes…something that is very important in this line of work! On the weekends you can find him with his wife and five kids or singing karaoke with his family.
From Michigan, Nate knows that the key to being a great crew leader is to put the customer first and make the best of each job. If he’s not under the house you can find him spending time with family and riding motorcycles.
Meet Paul F
Paul hails from Mt. Holly, North Carolina and loves working for Falcone. If he’s not on the job site, getting dirty and working hard, you can find him hiking or doing something outdoors. He puts on a serious face at the end of this Best Places to Work video:
Meet Jon B
The most senior crew member at Falcone is Jon B. He’s a favorite of all the crew leaders, because every day he works hard and has a great attitude.
Meet Phil A
A crawl space repair rock star by day, a rock star by night. When Phil’s not working hard in crawl spaces, installing piers, vapor barrier and insulation, he’s drumming with his band or playing with his new baby boy.
Check out Phil standing on the left at the end of this video:
Meet JamarioThe license plate on Jamario’s work truck reads “HELICAL” because that’s his specialty. A second-generation mason, Jamario also installs retrofit and new-construction helical piers for homeowners throughout the Carolinas.
Meet Bettie Ann
A West Virginia native and Marshall University graduate, Bettie Ann joined the Falcone team as Office Manager. A supporter of the arts and voter registration, Bettie Ann is an active volunteer in the Charlotte community.
Meet StephanieStephanie is a proud military wife and mom of three. At Falcone she works with Bettie Ann to make sure all callers get the very best service and the office runs smoothly. She’s a big fan of post it notes and her desk is always colorful with multiple sticky notes, so she never forgets to follow through with a task.
Meet RyanRyan is Falcone’s resident Georgia boy. Admittedly, he wasn’t looking forward to working in crawl spaces, however this Wake Forest graduate has become a true asset to Falcone! When asked why he was interested in Falcone, he cited “a good company to work for, and good people to work with” as his main reason. Outside of Falcone, you can find Ryan hiking, camping, riding his motorcycle, or playing with his German Shepard. Find out more about Ryan here!
Meet MarkMark, a Buffalo, NY native, plays a large part in creating happy homeowners by taking sales calls and maintaining excellent customer interactions. He is a licensed home inspector, and general contractor in North and South Carolina. In his time since graduating from the University of South Florida, he has inspected over 1500 homes. Although he does love his yellow crawl suit, when’s he not at work, you can find him gardening or expanding his turtle figurine collection. Find out more about Mark here!
To reach the Falcone Crawl Space team, please call us at 866-651-8989.