At Falcone Crawl Space & Structural Repair, a job done right the first time and customer satisfaction are our top priorities. That’s why every member of the Falcone team completes an eight hour training class before their first day on the job site. We pride ourselves on a culture of excellence and our focus is on safety, customer service, and Falcone company values.
Each new team member also receives training towards three mandatory certifications. Through hands-on training, additional classroom training and a quota of approved installations, they earn designations as Falcone Certified™ Pier Installer, Falcone Certified™ Vapor Barrier Installer and Falcone Certified™ Floor Insulation Installer. Additional certifications were created for team members who focus on drainage and waterproofing: Falcone Certified™ Interior Drain & Sump Pump Installer and Falcone Certified™ Exterior Drain Installer.
For members of the Falcone team, knowing just the steps to do the installation is not enough. We don’t just teach how to do the work, we teach why. Knowledge gives our team members the foundation they need to provide the consistent and quality service our customers expect.
We invite you to get to know the Falcone crew leaders, team members and support staff that make our company great.
On our YouTube channel you’ll find introductory videos about each Falcone crew leader and many other team members.
Here are some of our unscripted videos introducing the Falcone team:
Nicole compares working at Falcone to having 25 brothers.
Brent and Ed are our sales consultants; they help homeowners find repair solutions and perform Crawl Space Tune-Ups. If you’re in North Carolina, you’ll probably meet Brent and if you’re in South Carolina, you’ll probably meet Ed.
The friendly voice that answers your call might be Sherry’s.
A crawl space repair rock star by day, a rock star by night. When Phil’s not working hard in crawl spaces, installing piers, vapor barrier and insulation, he’s drumming with his band or playing with his new baby boy.
The second most senior crew member at Falcone is Jon B. He’s a favorite of all the crew leaders, because every day he works hard and has a great attitude.
A West Virginia native and Marshall University graduate, Bettie Ann joined the Falcone team as Office Manager. A supporter of the arts and voter registration, Bettie Ann is an active volunteer in the Charlotte community.
To reach the Falcone Crawl Space team, please call us at 866-651-8989.